When you’re running a yacht charter, knowing what your guests are looking for can make a big difference. We ran a survey to see what matters most to them. Here’s what we found out:

1. A Quick and Easy Check-In on Day One

Everyone’s excited to start their holiday, and a long, complicated check-in process can be a real dampener. Our survey showed that guests really appreciate a fast, straightforward way to get started. They want to avoid piles of paperwork and long waits so they can get on with their adventure. Making the first step of their journey smooth and hassle-free is key.

2. Support When They Need It

Things don’t always go as planned, and when guests need help, they want to know you’re there for them. According to our survey, being able to get support easily is really important. It could be something small like asking for an extra linen set or needing help with the boat. Quick and helpful responses make guests feel looked after and secure.

3. Clear Instructions for Using the Yacht

Yachts are complex, and not everyone is a seasoned sailor. Our respondents told us they value clear, easy-to-understand instructions for the equipment on the yacht. Knowing how to use everything properly makes them feel more comfortable and safe. They want this information to be easy to access whenever they need it, without having to search through manuals or call for help.

We’ve listened to what your guests want and built Floatist around these needs. Our platform makes check-ins smooth, offers easy access to support, and gives guests all the information they need right at their fingertips. We’re here to make sure that your guests have the best possible experience, from start to finish. Join us in making every charter trip easy, safe, and enjoyable for everyone.