Improve you customer experience and streamline your operations<!-- --> | <!-- -->Floatist | Fleet Management and Charter Operations

#1 Charter Operations and Fleet Management Software

Revolutionize Your Yacht Charter Business with Floatist

Streamline Operations, Elevate Customer Experiences and Achieve Operational Excellence

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Navigating charter operations and fleet management shouldn’t be so complicated. Simplify your business with Floatist’s streamlined solution.

Shift from reactive to proactive. Ensure seamless communication with your team on turnaround days. Never question what has been done or what needs to be done, and provide your charter guests with the best experience possible before and during charter.

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Streamlined Turnarounds

Effortlessly manage and coordinate all of your teams. Our platform empowers your teams to communicate seamlessly.

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Enhanced Customer Experience

Provide unforgettable experiences for your guests with a personalized charter app, comprehensive equipment information, and pre-check in options.

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Maintenance Optimization

Take a proactive approach to maintenance, ensuring routine maintenance as well as issues identified at check-out are never overlooked.

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Say goodbye to stressful turnaround days

Our platform empowers your teams to communicate seamlessly, ensuring that every task, from boat cleaning to repairs, is coordinated with precision. Real-time boat statuses and efficient communication channels mean that everyone is on the same page, reducing delays and ensuring that your fleet is ready for the next guests right on schedule. 

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Elevate every moment of your customers' journey with Floatist

Our charter app provides them with all the essential information they need, including photos, videos and guiding instructions in their preferred language, making check-in a breeze. Additionally, the app offers troubleshooting guides and in-app chat support, fostering a sense of empowerment. By prioritizing customer satisfaction, Floatist not only ensures smooth sailing but creates lasting memories that keep your guests coming back for more.

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Ensure the longevity and reliability of your fleet with Floatist's yacht maintenance system

Create tasks that need follow up before the next charter from the check-out interface with a single click, and keep the overview of what needs attention at any point. Manage complex maintenance projects from the app, and use the automatically created maintenance logs when it’s time to sell. Floatist keeps you informed, organized, and in control.

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You're in good company

Great charter companies rely on Floatist

Join the growing community of fleet operators that have embraced the benefits of using Floatist

Ozgur and pinar
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In a very short time period, we increased our service quality and improved internal communication. Not only does Floatist help us with quality, it takes us to the next level in the market. Thank you Floatist!

Cindy, Hrvoje and Rebecca
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Floatist has significantly increased our insight in the business, as well as allowed timely and transparent flow of information within the team and towards our clients.

Frequently Asked Questions

Floatist addresses several key challenges faced by yacht charter companies, including inefficient communication between teams which causes difficulty in managing boat cleaning and repairs, paperwork overload during check-ins, ineffective and time consuming verbal check-in explanations and inadequate maintenance tracking and scheduling.

Floatist provides a centralized communication hub that connects the office team, dock team, and cleaning crew. Real-time boat status updates during turnaround days facilitate seamless coordination and effective task management, streamlining operations and reducing miscommunications.

Absolutely! Floatist empowers charter companies to provide their guests with a personalized login to their own charter app. This app allows guests to complete administrative tasks in advance, access comprehensive information on yacht equipment, and participate in a guided pre check-in process. These features ensure a smoother, more efficient check-in experience, minimizing delays and enhancing overall customer satisfaction.

Floatist revolutionizes maintenance tracking by providing a centralized platform to record and schedule maintenance tasks. Fully integrated with the check-in and out feature, you create tasks during check-out with a single click for the next charter. With automated reminders and a comprehensive maintenance log, charter companies can proactively manage routine maintenance, reducing the risk of unexpected breakdowns and optimizing the overall condition of their fleet.

Yes! Floatist is designed to cater to the needs of yacht charter companies of all sizes, starting at fleets of 5 yachts. Whether you have a small fleet or operate a larger organization, Floatist's flexible and scalable features can be tailored to fit your specific requirements.

Floatist plays a crucial role in enhancing the overall customer experience. By providing a seamless check-in process, comprehensive information on yacht equipment, and troubleshooting support, Floatist ensures that guests feel confident and well-informed throughout their charter. This, in turn, leads to higher customer satisfaction, increased customer retention, and positive reviews for your charter business.

Getting started with Floatist is easy! Simply reach out to our team through the ‘request a demo’ button on our website. We offer various options, such as month long trials and personalized demos, to help you explore how Floatist can transform your yacht charter operations and elevate your business to new heights.

Floatist works with a annual subscription licenses. Our pricing is based on factors such as the number of boats in your fleet and the features you require. We understand that every business is unique, so we work closely with you to determine a pricing structure that aligns with your budget and provides excellent value for the benefits you'll receive.

Floatist can deliver a substantial ROI by improving operational efficiency, enhancing the customer experience, and reducing costly breakdowns. By streamlining communication, automating administrative tasks, and proactively managing maintenance, Floatist helps you save time, reduce operational costs, and avoid expensive repairs. Additionally, the enhanced customer satisfaction and retention that Floatist enables can lead to increased bookings, positive word-of-mouth referrals, and a stronger overall business performance.

Floatist is designed with user-friendliness in mind, ensuring a smooth onboarding process for your team. Our intuitive interface and comprehensive user documentation make it easy for your staff to familiarize themselves with the platform quickly. Additionally, our dedicated support team is available to assist you throughout the onboarding process and provide ongoing training and guidance as needed.

The timing of the ROI you'll experience with Floatist depends on various factors, including the size of your fleet, the level of implementation, and your specific operational challenges. However, many charter businesses have reported significant improvements in efficiency, customer satisfaction, and cost savings within a relatively short time after implementing Floatist. Our team will work closely with you to identify areas where Floatist can have the most impact and help you realize a strong ROI as quickly as possible.

Remember, the specific pricing details and ROI will vary based on your unique requirements and business circumstances. We encourage you to reach out to our team for a personalized consultation and a comprehensive assessment of the potential benefits and ROI that Floatist can bring to your charter business.

Floatist saves charter operators money by streamlining operations, reducing inefficiencies, and automating administrative tasks, leading to significant time savings for teams. The maintenance tracking capabilities help prevent costly breakdowns and minimize the need for expensive repairs. By enhancing the customer experience and increasing satisfaction, Floatist fosters customer retention and loyalty, resulting in repeat bookings and positive referrals that contribute to the overall financial success of the charter business. Ultimately, Floatist's comprehensive solution helps operators optimize their resources, minimize unnecessary expenses, and maximize profitability.

We love the personal approach too! Our app is designed to make the check-ins better in all ways this means that the client can first do a pre-check, guided by the app, and then a staff member finalizes the check-in together with the client

Using this hybrid approach, your staff doesn't spend precious time telling the same story over and over again, and at the same time the client feels at ease, because he is able to do the first part of the check-in by himself at his own pace. After that is done, a staff member comes to the boat to finalize the check-in, by filling engine hours, answering any questions, and finally signing in the app with the customer, still creating the opportunity for a personal approach.

More importantly, our app is so flexible that you could also skip the pre check-in part of the check-in, and just have you staff complete it. It's up to you!

No! You and your charter clients don't need to download any app to use Floatist. Floatist is using Progressive Web Apps (PWAs), a newer and upcoming technology which has many advantages over using native apps. For starters, no one needs to download the app, and it also allows us to release new updates instantly. You can opt to add a website shortcut to your phone, so it looks and behaves exactly like a normal app.

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Questions? Call us at +34 871 55 93 45 or email hello@floatist.com