Guest Experience App
connected platform illustration

The Ultimate Guest Experience App

Transform your guests' charter experience with Floatist's Guest Experience App, a centralized platform that streamlines every step of their journey. From easy booking management to accessing detailed itineraries and essential documents, everything is at their fingertips. This innovative app not only simplifies administrative processes but also empowers guests with the information they need for a relaxed and informed trip.

connected platform illustration

Base, booking and itinerary info

The guest experience app allows you to provide all necessary information in one place. It is completely customizable to your liking, and it can provice your guests with immediate access to base details, booking specifics, and itineraries.

connected platform illustration

Yacht equipment information

For bareboat charters, you can provide your charter guests with the knowledge they need through the 'Yacht Equipment Manual' section in the Floatist app. This comprehensive resource offers detailed information on how to operate yacht equipment, ensuring guests feel confident and informed throughout their charter.

connected platform illustration

Booking management & Extras

Elevate your guests' charter experience with the convenience of booking extras directly through the Floatist app. From water sports equipment to special onboard amenities, guests can effortlessly personalize their trip, enhancing their voyage with just a few taps.

connected platform illustration

Support chat

Enhance guest satisfaction with Floatist’s support chat functionality, enabling real-time communication between charter guests and your company. This direct line of interaction allows for quick resolution of inquiries and issues, ensuring a smooth and enjoyable experience for every guest.

connected platform illustration

Collect crew list information

Streamline your pre-charter preparations and allow guests to conveniently submit all necessary crew details ahead of time, ensuring that you have accurate and complete information for safety and regulatory compliance before departure. This proactive approach enhances operational efficiency and provides a smoother start to the charter experience.

connected platform illustration

Send and receive Push Notifications

Ensure that both staff and charter guests never miss important updates thanks to Push Notifications. Floatist sends timely alerts directly to users' devices, providing notifications about crucial events and changes, keeping everyone informed and responsive throughout the charter process.

Frequently Asked Questions

Floatist addresses several key challenges faced by yachting professionals, including inefficient communication between teams which causes difficulty in managing the yacht or fleet, paperwork overload, ineffective and time consuming verbal check-in explanations and inadequate maintenance tracking and scheduling.

Floatist allows captains and engineers to easily log and track both planned and unplanned maintenance directly on their phones or tablets. The app provides reminders for maintenance schedules, in an easy to use interface on any device. Floatist helps to ensure that no important task is overlooked, thereby maintaining yacht performance and safety.

Floatist streamlines daily tasks with customizable checklists and easy tracking from any device. This helps crew members manage their duties effectively, from planned maintenance checks to safety inspections, ensuring all tasks are completed on time and according to standards.

Floatist revolutionizes maintenance tracking by providing a centralized platform to record and schedule maintenance tasks. Fully integrated with the check-in and out feature, you create tasks during check-out with a single click for the next charter. With automated reminders and a comprehensive maintenance log, charter companies can proactively manage routine maintenance, reducing the risk of unexpected breakdowns and optimizing the overall condition of their fleet.

Yes! Floatist is designed to cater to the needs of yachts, fleets and yacht charter and management companies of all sizes. Whether you have a small fleet or operate a larger yacht, Floatist's flexible and scalable features can be tailored to fit your specific requirements.

Floatist plays a crucial role in enhancing the overall customer experience. By providing a seamless check-in process, comprehensive information on yacht equipment and other relevant charter information, as well as troubleshooting support, Floatist ensures that guests feel confident and well-informed throughout their charter. This, in turn, leads to higher customer satisfaction, increased customer retention, and positive reviews for your yachting business.

Getting started with Floatist is easy! Simply reach out to our team through the ‘request a demo’ button on our website. We offer various options, such as month long trials and personalized demos, to help you explore how Floatist can transform your yacht charter operations and elevate your business to new heights.

Floatist works with a annual subscription licenses. Our pricing is based on factors such as the number of boats in your fleet and the features you require. We understand that every business is unique, so we work closely with you to determine a pricing structure that aligns with your budget and provides excellent value for the benefits you'll receive.

Floatist can deliver a substantial ROI by improving operational efficiency, enhancing the customer experience, and reducing costly breakdowns. By streamlining communication, automating administrative tasks, and proactively managing maintenance, Floatist helps you save time, reduce operational costs, and avoid expensive repairs. Additionally, the enhanced customer satisfaction and retention that Floatist enables can lead to increased bookings, positive word-of-mouth referrals, and a stronger overall business performance.

Floatist is designed with user-friendliness in mind, ensuring a smooth onboarding process for your team. Our intuitive interface and comprehensive user documentation make it easy for your staff to familiarize themselves with the platform quickly. Additionally, our dedicated support team is available to assist you throughout the onboarding process and provide ongoing training and guidance as needed.

The timing of the ROI you'll experience with Floatist depends on various factors, including the size of your fleet, the level of implementation, and your specific operational challenges. However, many charter businesses have reported significant improvements in efficiency, customer satisfaction, and cost savings within a relatively short time after implementing Floatist. Our team will work closely with you to identify areas where Floatist can have the most impact and help you realize a strong ROI as quickly as possible.

Remember, the specific pricing details and ROI will vary based on your unique requirements and business circumstances. We encourage you to reach out to our team for a personalized consultation and a comprehensive assessment of the potential benefits and ROI that Floatist can bring to your charter business.

Floatist saves charter operators money by streamlining operations, reducing inefficiencies, and automating administrative tasks, leading to significant time savings for teams. The maintenance tracking capabilities help prevent costly breakdowns and minimize the need for expensive repairs. By enhancing the customer experience and increasing satisfaction, Floatist fosters customer retention and loyalty, resulting in repeat bookings and positive referrals that contribute to the overall financial success of the charter business. Ultimately, Floatist's comprehensive solution helps operators optimize their resources, minimize unnecessary expenses, and maximize profitability.

Floatist reduces administrative burden by automating the collection of data from daily operations, maintenance, and guest interactions. This integration allows yacht managers to easily compile reports and keep yacht owners updated with minimal effort.

No! You and your charter clients don't need to download any app to use Floatist. Floatist is using Progressive Web Apps (PWAs), a newer and upcoming technology which has many advantages over using native apps. For starters, no one needs to download the app, and it also allows us to release new updates instantly. You can opt to add a website shortcut to your phone, so it looks and behaves exactly like a normal app.

Absolutely! Floatist empowers charter companies to provide their guests with a personalized login to their own charter app. This app allows guests to complete administrative tasks in advance, access comprehensive information on yacht equipment, and participate in a guided pre check-in process. These features ensure a smoother, more efficient check-in experience, minimizing delays and enhancing overall customer satisfaction.

Floatist serves as a centralized communication hub that connects the office team, dock team, yacht crew, etc. On crewed yachts, this means everyone knows what is going on and who is working on which tasks at any moment. For charter operators, this means real-time status updates during turnaround days facilitate seamless coordination and effective task management, streamlining operations and reducing miscommunications.

es, Floatist's detailed, customizable checklists can serve as training guides for new or temporary crew members. These checklists can include step-by-step instructions, images, and videos, making it easier for newcomers to perform tasks correctly and efficiently from day one.

Ready to get started?

Questions? Call us at +34 871 55 93 45 or email