Brug Jachtverhuur has been operating since 2011 from Deko Marina in Lelystad, with the IJsselmeer right at your fingertips from the marina. From the very beginning, their goal has been to offer sailors a carefree and unforgettable holiday. Brug Jachtverhuur’s fleet is carefully maintained and fully equipped, so guests can always set off with confidence.
What sets Brug apart is their personal approach: the team shares their own sailing experience and provides thorough instructions and guidance. They believe that well-informed sailors enjoy their trips more, and that philosophy shines through in the service and trust that keeps customers coming back year after year.
Kitty and Guus, long-time team members and now owners of Brug Jachtverhuur, have taken over the business since early 2024. Since then, the fleet has grown to 31 boats, and they’ve put a big focus on improving operations to make that growth manageable and efficient.
One of the first things Guus tackled was bookkeeping, which he managed to automate significantly, freeing up his time to keep growing the business. That same drive for smarter processes is what led them to implement Floatist in April 2025, with the goal to make check-ins more effective and efficient.
Since implementing Floatist, Guus and Kitty have been able to handle check-ins with the two of them, where actually they were planning to hire two more seasonal staff for summer, just to handle changeover days. However, after just a few weeks of using Floatist they realized this was now not necessary anymore.
One fun example Guus gave was Ascension weekend - this usually means a peak weekend, with 25 boats leaving at once. That usually required at least five people just to get through deposit payments, checklists, paperwork, and briefings. However this year for the first time, Guus and Kitty handled everything by themselves, while increasing customer satisfaction and check-in briefing effectiveness.
Tasks that take up a lot of time, mainly the check-in briefings, are now handled, so that Guus and Kitty can focus on the personal touch; explaining where to go, what the weather will be like, and just nice chit chats with customers.
Customers love the application and the ability to walk through the boat by themselves, and the peace of mind they can always look back at the instructions.
Guus described a moment that really showed the difference. A few weeks ago, Kitty went to the supermarket, and suddenly six different customers were standing in the office at once. Within minutes, he had collected everyone’s deposit and sent them off to their boats, app in hand to do the self guided pre check-in. The app guided each group through their briefing. “I thought to myself: wow, I just managed six customers in a few minutes. Before, that would have been impossible.”
Why it matters
For Guus and Kitty, Floatist isn’t just about saving time. It means they can handle peak days without stress, avoid unnecessary seasonal hires, and keep the customer experience smooth even when things get busy. Guests walk away feeling prepared and confident, while the team keeps control over their workflow.
That’s exactly what Floatist is built for: giving charter companies the tools to run changeovers efficiently, reduce admin, and create a better experience for both staff and guests.