Sub processors
Last Updated: July 23, 2026
Floatist uses a small number of trusted sub-processors to deliver our SaaS platform. This page lists each one, what they do, and where they process data. It is kept current, and we notify account holders by email at least 30 days before adding a new sub-processor.
If you have a reasonable data protection objection to a sub-processor, email support@floatist.com within the notice period and we will work with you in good faith to address it.
Current Sub-processors
| Sub-processor | Purpose | Contracting Entity | Processing Location | Transfer Safeguard |
|---|---|---|---|---|
| Hetzner Online GmbH | Cloud hosting and infrastructure | Hetzner Online GmbH (Germany) | Germany (EU) | N/A — EEA |
| Docuseal | Electronic signing and document storage | Docuseal | EU region | N/A — EEA |
| Adyen | Payment processing (bookings, deposits) — effective 22 August 2026 | Adyen N.V. (Amsterdam, Netherlands) | Netherlands, with global processing infrastructure (incl. the United States) to support Customers operating outside the EEA | Standard Contractual Clauses for processing outside the EEA |
Not Sub-processors
The following tools support our operations but are self-hosted on our own EU infrastructure, so they do not receive personal data as third parties:
- Umami — privacy-friendly, cookieless website analytics
- Chatwoot — in-app and email customer support
Questions
Email support@floatist.com.
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